Score every BDR call
with surgical precision.
Audio in. Transcript, scorecard, CSM prep brief, and a clean calendar handoff out — graded against a rubric tuned to each business type.
Access is invite-only. Ask a Super Admin to add you.
From recording to approved handoff
One pipeline: BDR submits, AI grades, QA approves, calendar gets the appointment.
BDR submits
Upload the recording with the appointment details and any context notes.
AI scores
Transcribed with speaker labels, then graded against the rubric for that business type.
QA reviews
QA managers approve or deny in the review queue with structured reviewer feedback.
Pushed to GHL
Approved handoffs land on the right calendar in GoHighLevel automatically.
Audio in. Score out.
Whisper-grade transcripts plus a strict 7-category scorecard: prospect interest, qualification, decision maker, objection handling, and more.
Per-business-type rubrics
Restoration, automotive, and other verticals each have their own rubric. Calls are graded against the right one — no apples-to-oranges scoring.
CSM Prep Brief
Every approved handoff includes a structured brief: talking points, open questions, risks, and a notes-quality score for the CSM.
Review queue & GHL push
QA approves or denies with feedback. Approved appointments push straight into the right GoHighLevel calendar.
Self-improving scoring
Reviewer feedback teaches the model. Past corrections are injected as calibration on every new call, and admins can refine rubrics from accumulated feedback.
Trends per rep
Each BDR has a profile with score history, category averages, and quality concern flags over time.
Escalation alerts
Low scores and red flags create notifications so leads catch problem calls in hours, not weeks.
Role-aware access
Row-level security: BDRs see their own calls, Leads see their team, QA managers review, Super Admins see everything.
Invite-only
No public signup. Super Admins invite users by email and assign roles before access is granted.
Built for the whole org chart.
BDR
Submit handoffs, see your own scorecards, review denial feedback, and track improvement over time.
Lead
See every call from every BDR on your team. Spot quality concerns before they cost you a client.
QA Manager
Work the review queue, approve or deny handoffs, and rate AI scoring so the model keeps learning.
Super Admin
Org-wide visibility. Manage roles, rubrics, clients, CSMs, and calendar mappings.